Dear Customers,

We appreciate your continued support and trust in our locking solutions. It has come to our attention that many of you have inquired about the possibility of obtaining additional keys for your locks, either as spare keys or for individual purchase.

We understand the importance of accessibility and convenience, especially when it comes to securing your property. However, after careful consideration and in accordance with local regulations, we regret to inform you that we are unable to fulfill requests for additional keys.

Our decision is rooted in our commitment to prioritizing your security and ensuring compliance with legal requirements. Providing additional keys poses potential security risks and may compromise the safety of your property. Therefore, we must adhere to strict guidelines to protect both your assets and our integrity as a responsible provider of locking solutions.

We apologize for any inconvenience this may cause and appreciate your understanding of our stance on this matter. Rest assured, we remain dedicated to offering reliable locking solutions and assisting you with any concerns you may have regarding your existing locks.

If you require further assistance or have any questions, please feel free to reach out to our customer support team. We are here to help and ensure your peace of mind.

Thank you for your understanding and cooperation.

Sincerely,
RETRUE